Knowledgebase

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Account Issues (5) Upgrades, transfers, billing and cancellations.	Cloud Hosting (10) Information for Cloud Hosting clients	cPanel and WHM (4) Information for cPanel and WHM users and resellers.
Domains (7) Domain related questions and answers.	Email and Spam (8) For all your mail settings, webmail and spam related questions.	Plesk (2) Information on using the Plesk control panel for UK based hosting packages.
Policy Documents (2) Information concerning the conduct of your account.	Security Announcements (1) Client-only security related announcements - LOG IN TO READ	Security Issues (9) Tips on reducing spam, email Phishing, viruses
Site Development (22) ftp, databases, backups, paths and more.	WebStats (2) Questions and answers about site statistics.	Windows (1) Information Windows shared and Cloud hosting packages.

Most Popular Articles

Terms and Conditions (Archived)
These Terms and Conditions apply ONLY to account purchased or last renewed PRIOR to January 18th 2008. For accounts purchased or last renewed...
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Creating secure passwords
We urge all users to adopt a secure password policy of changing passwords on a regular basis and to use complex passwords instead of simple,...
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Account Upgrades
Can I Updgrade My Account? You can add extra bandwidth or disk space to your account at any stage by logging in to your client area and navigating...
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I can send emails but not receive them - no settings have been changed. (Linux users)
Q. I can send emails but not received them - no settings have been changed. (Linux users) A. The most likely cause of this problem is that your...
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How do I check my email using my home computer?
Using any of the popular email clients for home computers setup an account with the following details: Your POP3 Server: mail.yourdomain.com...
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