Pre-sales Information

Genuine Resource Quotas
We've all seen the hosts offering so-called 'unlimited' packages and we all probably know someone who had their package canceled for trying to use it.

At SiteHQ we offer genuine packages with specified disk space and bandwidth limits so you'll know what you can use.
Seven day cooling off period
Private (non-commercial) users can buy in confidence, knowing they can cancel their package within seven days of purchase and get a full refund.

Because domain names and other custom items such as SSL certificates are unique to the buyer, we're unable to refund these items.
Reliable hosting at sensible prices
We've never wanted to be 'the cheaptest' web host on the market but we are committed to providing value.

Anyone can pack a server with hundreds of cheap packages, but the upfront 'savings' are more than wiped out by frequent and extended downtime. We pride ourselves on offering a reliable service you'll enjoy and recommend.
Here to help
If you encounter a problem with your hosting we'll always have time to help. We're committed to resolving issues as soon as possible and we'll always keep you updated and informed.

We're dedicated to providing

  • Databases as standard on all packages
  • No hidden extras
  • Great value
  • Genuine package quotas
  • A range of payment methods
  • Enthusiastic support & help
  • An open and honest approach
  • Unrivaled choice
  • Simple upgrade options
  • Industry standard platforms

Open and Transparent

We believe the best way to deal with customers is to be open and honest, no-one likes being miseld so if something goes wrong we'll tell you and we'll fix it as soon as possible.
We lease our network capacity directly from the world's biggest industry providers and have been offering shared hosting services for more than six years. We've learnt a lot along the way.
If you ever become unhappy with any element of your hosting package we promise to do whatever it takes to put things right.
Our range of products means we'll always have a solution to your needs.
As your site grows we'll be able to help you with some great deals on extra resources and easily scaling cloud hosting.